We make it a top priority to listen to what you have to say about our software, and we love to solve problems.
- We will fix bugs quickly and add features to ensure our software is doing the job you need it to.
- We will respond to support requests within hours (if not minutes).
- We are a mobile company, and even when not in the office we will respond via iPhones and iPads.
- You will get an answer to your question or an update that solves your problem fast, often the same day.
- We don't know when to quit: usually you'll get responses on weekends, holidays, 2:30 in the morning. . .
Methods of Support
Lost License Code
Support Board
Many common questions have already been answered on our Support Board. We also have an invoice template repository, a training section, user stories, and a growing community of helpful and friendly people to discuss your questions with.
Product Manuals
TimeNet Manual
TimeNet Law Manual
Master of My Domain Manual
